As part of you using our Website and during the course of us providing products and/or services to you, we may collect, use, store and transfer the following types of information about you:
We collect the majority of the personal information that we process about you directly from you when you provide this information to us by:
We do not collect data from people under the age of 16 and we will delete such data if we are informed we hold it.
We may also receive personal information about you from various third parties that we engage in order to assist us with providing products and/or services to you, including:
If we request that you do so and you fail to provide information to us, we may be prevented from exercising our rights and obligation and, in particular, we may be prevented from providing the products and/or services that you have asked us to provide. For example, if you fail to provide us with your full address details, it may not be possible for us to fulfil your delivery, or if you fail to provide us with your payment details then we will not be able to process payments for our products and cannot therefore supply them to you.
We use your personal information for the following purposes:
By law, when processing your personal information we are required to have a ‘legal basis’ to do so. A legal basis is essentially a legal justification for processing your personal information. The legal basis we use to process your personal information will generally be one or more of the following:
Sometimes we may ask for your consent to use your information for particular purposes (e.g. to send you marketing communications). Where we do so, this consent will be our legal basis for our use of the information. You can withdraw your consent at any time, and we will then stop processing your information for that purpose. If you wish to withdraw your consent, then please contact us using the details at the end of this notice.
For more information on the specific legal basis we are relying on in relation to any of the individual processing activities we have highlighted above, please contact us using the contact details at the end of this notice.
If you are an existing customer or you have consented to receiving marketing communications by [email, web or text] we may send you information on any offers, events or news about our products and/or services that we believe may be of interest to you. Please note, if you do not choose to receive this information, we will be unable to keep you informed of any offers, events or news regarding our products and services.
We may also send you information on any offers, events or news about our products and/or services that we believe may be of interest to you by post.
You can ask us to stop sending you marketing messages (whether by email, web, text or post) by sending a request to [email protected]
We want to ensure you enjoy the best experience of all Hansa has to offer, whether it be the shopping experience you have on our website or through our communications with you. We believe sharing timely and relevant information with you, provides a more tailored, and so better, experience. We achieve this by combining all the data we have about you; how you’ve previously used our website, the products you’ve purchased and how you’ve responded to our direct communications. This enables us to showcase to you a more relevant set of products on our website & share news of the most relevant products, offers and events. The data privacy law allows this as part of our legitimate interest in understanding our customers and our promise to provide the highest levels of service.
If you wish to change how we use your data, please contact us using the contact details at the end of this notice. Please note that if you choose not to share your personal details with us, or refuse certain contact permissions, we might not be able to provide some of the services you’ve asked for.
We only share your personal information with third parties where necessary so that they can assist us in providing products and/or services to you.
Where we share your personal information with third parties who process your information on our behalf, they will only process your information on our instructions and we will remain responsible for ensuring that it is protected and processed lawfully.
Where we share your personal information with third parties who process it for their own purposes (such as government bodies), those third parties will have their own legal obligations to protect your information and you will have legal rights that you can enforce directly against them.
In particular, we may share your personal information with third parties for the following purposes:
In some circumstances, you will receive notice before we share your personal information with third parties, and you will have the opportunity to choose not to share your information. If you would like further information about the third parties with whom we share your personal information then please contact us on the details at the end of this notice.
In some instances, we (or the third parties that we share your personal information with) may transfer, process, hold or allow access to your personal information outside the European Economic Area (“EEA”). Where this occurs, we will put adequate safeguards in place to ensure that your personal information is protected in a manner that is consistent with how it would be protected under EU data protection laws.
In most cases, the safeguards that we put in place will be either:
If you would like further details in relation to the countries to which your personal information is currently transferred, and the safeguards that are in place in relation to the transfer, then please contact us on the details at the end of this notice.
Our Website may contain links to other websites whose information practices may be different to ours. You should consult the privacy notices of those third party sites as we have no control over information that is submitted to, collected, or processed by them.
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. When you visit our Website we send you a cookie.
The cookies we use are set out in the table below:
|Stores the Order ID that guest shoppers use to retrieve their order status.||Magento_Sales||Session||guest-view|
|Used in mini cart for logged in customers if the Display Shopping Cart Sidebar configuration option is set to Yes.||Magento_Customer||Session||login_redirect|
|Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages.||Magento_Theme||1 year||mage-messages|
|Used when Translation Strategy is configured as “Dictionary (Translation on Storefront side)”.||Magento_Translation||Per local storage rules||mage-translation-storage|
|Used when Translation Strategy is configured as Dictionary (Translation on Storefront side).||Magento_Translation||Per local storage rules||mage-translation-file-version|
|Stores configuration for product data related to Recently Viewed / Compared Products.||Magento_Catalog||Per local storage rules||product_data_storage|
|Stores product IDs of recently compared products.||Magento_Catalog||Per local storage rules||recently_compared_product|
|Stores product IDs of previously compared products for easy navigation.||Magento_Catalog||Per local storage rules||recently_compared_product_previous|
We employ security measures to prevent unauthorized access to information that we collect online and through POS. We use a secure online order form for all purchases made via the Website. All data transmitted via this form (including credit card details) is 128bit encrypted so it is transmitted securely. To verify this, when placing an order using the Website a padlock will appear in your browser. It is normally in the status bar, towards the right hand side, in the address bar of your browser window. You can double click this padlock to verify that the secure certificate has been issued to the Website.
Our security is certified by the certificate provider Verisign.
Please note that email correspondence with us is in free format text and cannot be encrypted. Accordingly please do not send any sensitive information such as credit card details or passwords via email.
We use computer safeguards such as firewalls and data encryption. We only authorise access to employees who need it to carry out their job responsibilities:
We will only keep your personal data for as long as necessary for the purposes for which we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
You have the following rights in relation to the personal information that we hold about you:
For more information on your legal rights or if you would like to exercise these rights, please contact us on the contact details at the end of this notice.
It is important that the personal information we hold about you is accurate and up-to-date. Please keep us informed of any changes to your personal information.
Whilst we would appreciate the opportunity to deal with your concerns before you do so, if you are unhappy with how we have used your personal information you have the right to lodge a complaint at any time with a supervisory authority. The supervisory authority in Malta is the Malta Communications Authority (MCA) https://www.mca.org.mt/
Hansa Wines & Spirits Ltd
Registered in Malta, with MFSA, C24587
Registered address: 29, Barnaba Street,
Bugibba, SPB1312, Malta